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issue with SAP_WAPI_FORWARD_WORKITEM

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Hi,

 

I have requirement to programmatically forward Work item to other user.

 

Requirement is, If work item is with user A, then based on certain condition User B can forward it to User C.

I am using FM 'SAP_WAPI_FORWARD_WORKITEM' and giving the work item and user. It is working fine but when User A opens the work item and then close it with out taking action, then above FM is giving error

'Work item is reserved for a different agent'.

 

I tried with FM 'SAP_WAPI_ADM_WORKITEM_FORWARD' and it is giving same issue.

 

Please suggest any Fm or alternative to forward the Work item programmatically.

 

Thanks


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