Hello Pablo,
I am not sure if it will solve your issue, but you could try to kill your sessions of Claudia in order to remove the lock issue.
In order to do that, go in Internet Explorer (Firefox does not work well with that) and log to the system with the Claudia user.
The system should tell you that there are existing sessions for this user ID and ask you if you want to delete them.
Click "Delete sessions" and it should be ok.
Hope this helps.
Thank you for your attention.
Best regards.
Jacques-Antoine Ollier
